سياسة الاسترجاع

Customer Satisfaction Guarantee: We are committed to your satisfaction with your Eolante purchase. If you are not completely satisfied with your unworn and unwashed merchandise, you may return it for a full refund within 14 business days of receiving your order.

 

Return Process

  • To initiate a return, please contact us within 14 business days of receiving your order. We will provide you with detailed return instructions.
  • Please note that you are responsible for the cost of returning the items.
  • Items must be returned in their original packaging, with all tags attached, in unused and undamaged condition.

Refunds

  • Once we receive your returned items and verify that they meet the return criteria, we will issue a full refund to your original payment method within 14 business days.
  • Please note that it may take additional time for your bank to process the refund and credit your account.